Many SMBs feel they aren’t ready to operate at the forefront of developing technology. And maybe they’re right. However, regardless of business size, new technology still plays a vital role in growth and efficiency. We agree that the pace of change can be overwhelming, but having the right tools can make a big difference. As 2025 approaches, several key tech trends are on the horizon that will change how our businesses work and thrive.
Embracing AI: A Game-Changer
While AI isn’t new, it’s rapidly evolving and becoming increasingly more accessible, allowing businesses of all sizes to use the technology for various applications. A recent survey by the U.S. Chamber of Commerce and Teneo shows that 98% of small businesses leverage AI tools, with approximately 40% using generative AI like chatbots and image creation—a significant increase from last year.
Despite not being universally embraced, AI is reshaping how businesses automate routine tasks and analyze data for smarter decision-making. The future of AI in business is promising, with trends for 2025 indicating more AI in cybersecurity, customer service, CRM systems, market research, and the recruitment process.
The Power of 5G and the Internet of Things (IoT): Smart Decisions, Real-Time Data
The Internet of Things (IoT) will continue to present exciting opportunities in 2025, offering real-time insights to drive efficiency and innovation. For instance, IoT can monitor equipment performance in real time, predict maintenance needs, and optimize energy consumption, leading to cost savings and improved productivity.
5G is propelling the adoption of IoT devices, enabling them to communicate and process data even faster. The projected growth of 5G-IoT connections is a testament to the exciting future of these technologies. IoT Analytics predicts a CAGR of 59 percent from 2024 to 2030, reaching over 800 million connections. That’s a huge jump up.
However, it’s crucial to remember that with every connected device, there’s a potential entry point for cybercriminals. As the adoption of IoT increases, so does the need for robust cybersecurity. More devices connected to the internet means cybercriminals have a larger attack surface, heightening the risk of data breaches and other cyber threats.
Cybersecurity and Data Privacy Protection: A Priority
Like us good folks, cybercriminals increasingly take advantage of the evolving technology landscape, often using AI to create more convincing scams and automate attacks. If there was ever a time to invest in tools like encryption, 2FA, VPNs, and threat detection software, it is right now.
Cybercrime numbers show it, as does the increasing number of data privacy regulations being enforced. And these regulations are only going to get stricter. While great for protecting consumers, they can be a challenge for businesses that need to adapt quickly. Official websites like the U.S. Federal Trade Commission, tech news outlets, and your IT support partner can help you stay current, implement proper security measures, and comply with legal requirements.
Cloud Computing Will Continue to Grow
Cloud computing continues to gain momentum. It offers flexibility and scalability while providing access to powerful tools without the burden of hefty infrastructure costs. For SMBs, adopting cloud solutions means being able to access files, applications, and collaboration tools from anywhere—a critical feature as hybrid work remains popular.
Green Technology: Smart and Sustainable
As we look to the future, adopting sustainable practices through technology is becoming increasingly important. Sustainability can be a win-win, allowing businesses to do their part for the planet while saving money. Implementing energy-efficient solutions—like Power over Ethernet (PoE) for powering devices, utilizing low-power network equipment, and integrating AI and IoT in environmental monitoring—will not only help mitigate the effects of climate change but also reduce operational costs and allow businesses to align with consumer demand for environmentally responsible practices. It’s something worth considering.
Employee Training: Your Key To Success
Investing in employee training will be crucial regardless of the technology trends you embrace in 2025. A comprehensive approach to training not only covers the use of new tech tools but also teaches employees to recognize cyber threats and enforces best practices regarding data protection compliance. Technology is only as effective as the people using it, and a well-trained team can make all the difference in getting the most out of your tech investments.
2025 will be a year of growth and opportunity. Our recommendation: be proactive, but don’t deploy technology just for the sake of it. Embrace the tools that align with your business goals, and make cyber security and compliance part of your strategy. We can help.